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FAQ

The FAQs below can provide you with all sorts of useful answers about automatic garage door systems and their various components. If you're looking for more information, we have the best technicians in the entire state.

How important is the safety cable?

When everything in your system is working as it should, it's easy to take the garage door’s safety cable for granted. But the safety cable's job is to support the door's weight in the event that the springs fail and ensure that it doesn’t come crashing down. A malfunctioning safety cable can lead to major damages and injury if it doesn't work when you need it to.

How can I use my garage door manually?

From time to time, you may wish to return to the garage door's manual function in the event that there is a power cut or something wrong with the electronic opener. This is what your emergency release rope is for - you should consult your owner's manual if you're not sure how to use this function.

How long do torsion springs last?

Springs play a vital role in the opening and closing of your garage door as they are the ones responsible for the heavy lifting. Over time, it's natural that they will wear down. A 'cycle' is understood to be one round of opening and closing of your door - an ordinary torsion spring can handle about 10,000 of these cycles before they start to give way.

Why is my garage door vibrating?

If your garage door appears to be vibrating, the most likely cause for this is loose parts. It's best to check the garage door opener first to see if the nuts and bolts of the angle iron are tightened. Then, it's a good idea to check fasteners, hinges and the brackets of the mechanism to make sure they're all tightened. If you've done this and the problem persists, get in touch with our experts.

What is a multi-code remote control?

Until recently, if individuals had a gate and a garage, people would use a different remote for each opener. Multi-code remotes save people the trouble of carrying too many devices since they only need two or three buttons for the operation of two or three openers. It is one single remote with multiple buttons and, therefore way more convenient.

Why has my garage door started screeching when I open it?

A garage door that has become really loud, can be a result of several issues. We suggest you check any components for signs of wear and determine if lubrication is needed. Screeching noises can be caused by rusty fixings or worn rollers. It can also be due to the track being bent or the door being warped, however, you should be able to notice that the door does not operate smoothly if this is the case.

Which garage door opener should I choose?

The garage door opener that you go for will really depend on the circumstances and layout of your particular home. Openers can be separated into three types: screw drive models come with less moving components, allowing them to function more quietly than chain drive types. Chain drives are very reliable and durable but are the noisiest choice. Finally, belt drive models operate almost silently but can require additional maintenance than other models. We'll be happy to advise you further on all the choices available to you!

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Dec 19, 2018
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